In case your Au Smart ID card is damages or lost

ePurse

  1. In the case of loss or damage to your Au Smart ID card, you must contact the Call Center at 02-7191919 during working hours, from Monday to Saturday at 8.30-17.00 hrs. and inform the Krungsri Call Center at 1572 or contact the Bank of Ayudhya
    at either Au campus to have the card services put on hold.
  2. Contact the bank to issue a new Au Smart ID card. The fee for reissuing a new card is 250 Baht.
  3. Take the new Au Smart ID to the oce of the University Registrar at either Au campus to have it personalized and activated.